With over 13 offices located throughout the Southeast, ESG Operations is one of the fastest growing utility management and engineering companies in the United States. In 2001, Mr. Sykes and Mr. Groselle founded the ESG family of companies with the vision of providing unparalleled commitment to our clients, our associates, and to our core beliefs and principles. ESG is unique with our ability to truly integrate engineering and technology-based solutions tempered by years of “hands-on” operations and maintenance experience. Since it’s inception in 2001, ESG has experienced rapid and phenomenal growth—yet the foundation and guiding principles have not changed. ESG is committed to providing personal and professional service and a proven plan that will provide operations and maintenance costs savings, elimination of personnel challenges, and guaranteed regulatory compliance The ESG approach generates rate stability, significantly improved system reliability, increased efficiency, and a guarantee of the highest level of customer service and satisfaction to each and every one of its client/partners. ESG is committed to partnering with you to address the current and future challenges facing our nation’s utility and public works systems.

ESG uses the professional contract operations concept to meet one of the greatest crises facing municipal utilities over the last 20 years—how to maintain services with eroding tax bases and aging infrastructures within an even more demanding regulatory environment. ESG has been universally successful in assisting its clients in meeting this challenge by integrating time-tested and proven management concepts with sound engineering principals and technologies. Some of the specific client benefits are:

• Immediate Cost Savings—ESG typically reduces annual operational costs for facilities by approximately 10 to 15 percent annually, while enhancing the level of service. There is no “magic dust” in this industry. Cost reductions are achieved through an enhanced understanding of the treatment processes, employee morale and production, nationally negotiated contracts for chemicals and supplies, computerized maintenance management programs with a focus on preventative and predictive maintenance, and well documented programs to achieve savings with power and sludge management.

• Guaranteed Regulatory Compliance—ESG guarantees that your facilities will be in compliance with all applicable regulations. With unmatched regulatory compliance history, ESG will pay 100 percent of the fine if your facilities are ever fined due to our operations.

• Elimination of Personnel Issues—Because all facility staff become ESG employees, clients are no longer faced with grievances, reprimands, EEOC or workers compensation claims, or other personnel issues with respect to the contract-operated facility or public works department.

• Employee Enrichment Opportunities— ESG will work with the City to create a “win-win” for both the City and its existing employees. ESG typically hires all existing employees, and provides benefits, incentive programs, training and career development, and promotional opportunities unrivaled in the operations industry. ESG will recognize the employees years of service, so when they make the transition to ESG they will not be starting over. By recognizing their value, ESG employees are given the training, tools, and responsibility to deliver exceptional services. ESG Operations doesn’t just offer “a job”; we offer people a real career in the water and wastewater utility industry.

• Management Expertise— ESG provides a qualified, experienced Project Manager who relocates to the project community prior to project startup. ESG’s state-of-the-art management programs help maximize employee productivity and efficiency. ESG’s proven managers and systems help associtaes work smarter not just harder.

• Public Relations—ESG strives to become an integral part of each community in which it works. We develop action plans that typically include a proactive odor control program, a community awareness program, and the coordination of presentations and field trips with local schools.

• State-of-the-Art Technical Resources—ESG has state-of-the-art operations and maintenance tools including predictive maintenance equipment, vacuum excavator, sub-meter global positioning system (GPS), ground penetrating radar, and digital underground pipe scanning technology. The predictive maintenance equipment includes thermography photography, laser alignment, vibration meter, electrical assessment tools, ultra-sound, and oil analysis esquipment. Through ESG, clients have access to technologies, management practices, and operation/maintenance systems that rival those of the largest and most progressive utilities in the nation.

ESG Operations, Inc. is proudly 100% American owned and operated. ESG’s team of nearly 300 professionals delivers world-class management services to its clients by providing unsurpassed knowledge, a commitment to excellence, and expertise in operations, management and client service. When you entrust your resources to ESG’s care and oversight, they will be handled as if they were ESG’s very own—or more importantly, just as you would. ESG Operation’s ultimate goal is to provide clients with the highest level of personal commitment, state-of-the-art tools and approaches, and an unrivaled work ethic.

The ESG Mission Statement:
“To work in Partnership with our clients to solve utility challenges while enhancing the value of our clients’ assets through life cycle planning, sound solutions, innovation, risk management, and efficiency of operations.”