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Position:

Customer Service Administrator

Department:

Administrative

Location:

Winder, GA

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Customer Service Administrator
ESG Operations, Inc.
 
Are you a customer service expert with experience using a multi-line phone system?  Do you enjoy supporting the administrative needs of teams?  Are you passionate about your work and determined to be successful?   At ESG Operations, our employees are our greatest asset and the foundation for our success.  If you are an experienced, highly motivated professional ready for career-developing opportunities and challenges, we want to talk to you.

Customer Service Administrator will provide support to our team in Winder, GA.  We are looking for candidates capable of working with internal and external customers including representing ESG Operations, Inc. to our client, customers, and team members at all levels of our organization.   
 
Responsibilities:

  • Welcome guests and customers as well as answer and direct company inquiries
  • Answer multi-line phone and successfully transfer calls to appropriate departments
  • Perform clerical tasks such as data entry, answering telephones, taking messages, returning calls, faxing, photocopying, filing, or sorting mail
  • Assist departmental staff with preparation of documents such as correspondence, memorandum, bids, reports, spreadsheets, and e-mails
  • Maintain customer confidence and protect operations by keeping information confidential
  • Distribute information, reports, schedules and supplies to appropriate personnel or departments
  • Attend staff and other professional meetings to exchange information and/or take and transcribe minutes
  • Work in a very fluid environment with guidelines but significant variations

 
 Qualifications:

  • High school diploma or GED
  • One year of college or specialized vocational training in public administration, accounting, secretarial skills, computer technology, business administration, or a closely related field
  • Strong detail-oriented work style
  • Proficient computer skills including Microsoft Office applications

 
Compensation is commensurate with experience and includes a generous benefits and bonus plan.  Comprehensive benefits package includes health, dental and life insurance, 401(k) plan, paid time off, sick leave, and holidays.

ESG Operations, Inc. is an equal opportunity employer and a certified Drug Free Workplace.

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